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Whether you make handcrafted products in your own home, you have your own factory or production facility in the UK to manufacture your own products, or you import products from overseas to resell here, it might be a good idea to invest in a product liability insurance policy in order to protect yourself against the risk of potentially costly liability claims.
This type of policy can help you cover the costs if someone is injured by one of your products and sues you for compensation, and can help with the legal expenses and compensation pay-outs if a customer asserts that they have suffered some kind of financial loss due to one of your products.
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What’s the point of product liability insurance?
Product liability insurance protects businesses and sole traders against the risk of liability claims that might arise due to faulty products.
Whether you sell manufactured goods, handcrafted products or food, the right product liability cover could protect you and your business if one of your customers ever decided to sue you.
Is product liability insurance legally required?
No, product liability insurance isn’t legally required in the UK.
However, if retailers stock your products in their shops they might require you to have this type of insurance in place, and even online sales marketplaces like Notonhighstreet and Etsy make this a requirement of their seller agreements.
Would product liability insurance cover me if I gave a customer food poisoning?
Yes, if you run a catering, packaged food or cake making business and a customer accuses you of giving them food poisoning there’s a good chance your product liability insurance would cover you against the resulting liability claim, since the food poisoning could be viewed as a result of a ‘faulty product’.
Does product liability insurance cover me against claims brought by my own employees?
No, you would need employers’ liability insurance to protect you against liability claims brought your own members of staff.
In fact, if you do employ anyone in your business, even on a part time basis, then employers’ liability insurance is a legal requirement.
If you have any other queries then please look at our FAQs page.
Reviewed by: Lee Evans
Business & Leisure Insurance Expert
Written by: Katie Gawley
Insurance Content Writer
Fact-checked by: Quotezone Editorial Team
This content follows our Editorial Guidelines
Last Updated: 5 June 2025
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