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One Touch Switching
How to Switch Broadband with One Touch Switch:
Find a deal you like
Compare packages and choose the broadband provider you want to switch to.
Give your new provider your details
Share your postcode and current broadband provider to begin the One Touch Switch process.
Receive your switching information
Your current provider will send you information confirming any fees, your current contract end date and how long the switch will take.
Your new provider handles everything
You’ll coordinate the switch and arrange your activation date for you.
Confirm your want to switch
Enjoy your new broadband – it’s that simple.
Find the Right Broadband Deal for Your Home
Choosing a broadband package doesn’t need to be complicated. A few quick questions about your household and how you use the internet can help you find a deal that’s fast enough, reliable enough, and good value for money.
Whether you’re working from home, streaming or simply looking for the cheapest suitable option, this guide will point you in the right direction.
What matters most to you?
When it comes to broadband, there’s no one size fits all solution. Different households have different needs and knowing what matters most to you makes it far easier to find the right deal.
Cheapest suitable option:
If keeping costs low is top priority, basic broadband packages that meet minimum requirements is a great place to start.
When comparing broadband deals, make sure the advertised speed is still fast enough for how you use the internet. Sorting results from lowest to highest price is a great starting point, but don’t forget to check contract length, setup fees, and any price increases during the term to ensure you’re seeing the whole picture. Many providers also run promotional offers that can be useful to review to unlock faster speeds for less than you might expect so it’s always worth reviewing a full array of deals before committing to a contract.
Best Value Broadband:
Best value isn’t always the cheapest, it’s about finding the right balance of features for your needs this can involve speed, reliability, price, extras such as included streaming services or ability to manage household usage.
Your broadband provider is part of a bigger picture. While download speed is important, it’s also worth considering:
- Customer reviews and service reliability
- A modern router that can handle multiple devices
- A proven track record of consistent uptime
Often, the best value broadband deal comes from more than the fasted speed in your budget. A well reviewed provider offering solid performance and dependable customer support can be important to the overall experience.
Fastest Available Broadband:
If performance is priority, the fastest broadband packages in your area are the best place to start. Full fibre (FTTP) connections offer ultra-fast speeds with some providers offering symmetrical downloads and uploads, making them ideal for large households, remote working, gaming, and 4k streaming.
Speed alone isn’t everything, though. To get the most from a high-speed connection, make sure the included router is powerful enough to deliver those speeds throughout your home, otherwise you may not experience the full benefit of what you’re paying for.
Find the Right Deal Faster:
Knowing your priority: price, value, or speed helps narrow down your options quickly. By keeping these priorities in mind when you compare broadband packages, you can focus on the features that matter most to you and avoid paying for extras you don’t need.
Is Your Broadband Fast Enough?
Not sure if your broadband is keeping up? Here are the most common signs it isn’t:
Videos keep buffering
Streaming pauses, drops in quality or struggles with HD/4K.
Video calls freeze or lag
Delays, poor audio or calls cutting out — especially when working from home.
Gaming feels slow or unresponsive
High ping, lag or frequent disconnections.
Wi-Fi slows when others are online
Multiple devices streaming, gaming or downloading at once can overload slower broadband.
Smart devices stop responding
Cameras, speakers or lights disconnect or act sluggish.
Downloads take much longer than expected
Apps, updates or files take ages to complete.
When to Upgrade
If you spot these issues regularly, your home may benefit from a faster or more reliable broadband package, especially if your household has grown or you’ve added more devices.
What Do You Use the Internet For?
Every home is different. When choosing the perfect package it’s important to consider how your household will use the internet.
A casual user who just checks their email and browses social media won’t need the same package as a home full of streamers and gamers.
How Many People Use the Internet?
Broadband demand increases with every extra person and device in your home and it is the perfect starting point for figuring out what package you might need. Common terms for this can be broken down to from light use to high demand. It’s important to note that it’s not just how many people are in the home, but what activities are being performed.
1 person – 25-50 Mbs
Ideal for basic browsing, streaming, and everyday online tasks without heavy demand.
2 people – 75 – 150 Mbs
Suitable for simultaneous streaming, video calls, and general internet use across multiple devices.
3–4 people – 150-300 Mbs
Designed to handle multiple users online at the same time, from streaming and gaming to working from home.
5+ people – 300+ Mbs
High demand More people often means you’ll need more speed to keep everything running smoothly.
How Much Happens at Once?
Think about how your home actually uses the internet:
Rarely – One device at a time.
Sometimes – Two or three things happening together.
Often – Streaming, gaming and calls all at once.
The more intensive and variety of activities, the higher speed you’ll need. Particularly in homes where these things might be happening simultaneously.
If you regularly have several devices running, a faster speed will prevent slowdown and buffering.
Recommended Broadband Speeds
Broadband speeds are usually measured in megabits per second (Mbps) and determine how quickly data is downloaded and uploaded across your connection. The right speed for you depends on how many people use your internet, the number of connected devices, and what you use it for day to day.
From checking emails and browsing the web to streaming in ultra-high definition, online gaming, or working from home, different activities place different demands on your broadband. Choosing a speed that matches your usage helps ensure a smooth, reliable experience without paying more than you need to.
Below, we’ve grouped recommended broadband speeds based on common household needs, so you can quickly see which options are best suited to you and compare deals with confidence.
Under 30 Mbps – Basic Broadband
Suitable for:
• Light browsing
• Email and general use
30–75 Mbps – Entry-Level Fibre
Suitable for:
• HD streaming
• Occasional video calls
75–150 Mbps – Standard Fibre
Suitable for:
• Small families
• HD and some 4K streaming
• Working from home
• Online gaming
150–500 Mbps – Fast Fibre
Suitable for:
• Family homes
• Multiple devices
• Regular 4K streaming
• Gamers and remote workers
500 Mbps – 1 Gbps+ – Ultrafast Fibre
Suitable for:
• Large or bust households
• Several 4K streams
• Content creators
• Heavy upload
Broadband Types Explained
Full Fibre (FTTP)
Fibre to the Premises, in other words – a fibre connection straight to your home. The newest and most reliable broadband. Fast speeds, strong performance and great for busy households.
Standard Fibre (FTTC)
Fibre to the Cabinet. Generally there will be a cabinet on your street or close to your house. FTTC is when fibre is brought to that cabinet but there’s a different connection type from the cabinet to your home. This format is popular and affordable. Good all-round option for most homes.
Cable Broadband
Fast downloads but varying upload speeds.
4G or 5G Home Broadband
Useful where fibre isn’t available or for flexible, contract-free usage.
Router Basics
Not all broadband packages come with the same standard of equipment. Some providers include high-spec routers with the latest Wi-Fi technology, while others offer basic models that may limit your home’s performance.
A better router can mean:
Stronger Wi-Fi signal in more rooms
Faster speeds on phones, laptops and smart TVs
More reliable video calls
Reduced buffering when streaming
Better handling of multiple devices
Improved gaming performance
If you live in a larger home or have many devices connected at once, a modern router, especially one with Wi-Fi 6 or above can make a noticeable difference.
Choosing Broadband with the Right Router
When comparing deals, it’s worth checking:
Which Wi-Fi standard the router uses (Wi-Fi 5, 6 or 7)
Whether the provider offers mesh Wi-Fi or signal-boosting add-ons
If the router is suitable for larger homes or multiple floors
Whether the router fully supports the speed you’re paying for
Your router plays a major role in how fast, stable and reliable your internet feels day-to-day. A fast broadband package paired with an outdated router may leave you with weaker Wi-Fi than expected.
Choosing a provider with a modern, high-quality router can help you get more from your broadband and avoid slow spots, buffering and dropped connections.
When you compare broadband, it’s easy to focus on the headline speed, but the router your provider includes can make just as much difference to how your internet performs at home.
A faster package won’t feel fast if your router can’t keep up. The right router can improve your Wi-Fi strength, device coverage and reliability, especially in busy households.
Here’s what you need to know.
Similar to cellular networks where you will see 5g, 4g and 3g. Wi-Fi routers work on a numbered system. Every Wi-Fi generation improves speed, stability and how well your home handles multiple devices.
Wi-Fi 4:
Fine for basic use and small homes however these routers may struggle with HD streaming and quantity of devices attached.
Wi-Fi 5:
Big step up in speed and reliability that supports HD streaming and online gaming. This is still the most common, standard router in use.
Wi-Fi 6:
Designed for homes with lots of devices. It’s faster, more secure and more stable than previous generations. You can expect better performance in busy households with smart TVs, laptops and consoles. An ideal router for families and home workers.
Wi-fi 7:
The newest generation in routers that provides extremely high speeds and very low latency. Future-proof technology for heavy users, 4K/8K streaming and smart homes.
Broadband providers you can compare with Quotezone
Quotezone features a wide range of internet providers that we trust to deliver high-quality, reliable services to suit different needs.
While we don’t include every broadband provider available across the UK, we do bring you deals from many of the biggest suppliers, as well as a broad selection of smaller, local providers.
All providers listed on Quotezone are carefully reviewed and approved by our broadband experts. This means we’re confident they offer a strong level of service. So if you come across a brand you don’t recognise, you can feel reassured that it has our endorsement.
Virgin Media
Sky
BT
Vodafone
Three
NOW Broadband
Orbus
Rebel
Cuckoo
beFibre
Community Fibre
V4 Consumer
YouFibre
ZZOOMM
The One
BeeBu
Social Tariffs: Affordable Broadband for Eligible Households
Social tariffs are discounted broadband deals designed to help people on low incomes stay connected. They offer lower monthly costs, simple terms and reliable speeds for everyday use.
Who Can Get a Social Tariff?
You may qualify if you (or someone in your home) receive:
• Universal Credit
• Pension Credit
• ESA, JSA or Income Support
Some providers accept additional benefits – it’s always worth checking.
How Much Can You Save?
Social tariffs often start from £10–£15 per month, helping households save hundreds of pounds a year.
What Do You Get?
Most plans include:
• Unlimited data
• Speeds suitable for browsing, streaming and day-to-day use
• Reliable broadband on the same network as standard packages
How to Apply
Providers will confirm eligibility, often with a quick online check. Switching to a social tariff is usually straightforward, and some providers won’t charge exit fees.
If you think you might qualify, checking could significantly reduce your broadband bill.
Social Tariffs won’t be available on price comparison services however if you’d like to learn more, we advise checking Ofcom or even speaking with your current provider to see what options are available to you.
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