Brits feel energy costs are too much
25/09/2025
As the price cap looks set to rise once again, households across the country are bracing for the latest surge in energy bills.
A team of energy experts at Quotezone wanted to reach out and see how people are feeling about these imminent changes – conducting an energy survey on the key issues.
The results showed nearly nine in ten Brits think they are being charged too much for energy (88%) and that the government isn’t doing enough to help households manage rising energy costs (89%).
2025 Energy Survey Results
| Energy saving survey | September 2025 |
| Has the recent news about October energy prices increasing made you tempted to switch providers and seek a better deal? | |
| No | 56% |
| Yes | 37% |
| Not applicable | 7% |
| Have you changed your energy provider in the last 12 months? | |
| No | 81% |
| Yes | 17% |
| Not applicable | 2% |
| If you’re reluctant to switch providers what is your reasoning? | |
| I have a good deal with my current provider | 31% |
| I’m happy with the service I get from my current provider | 30% |
| I don’t feel like there’s much money to save by switching | 23% |
| Not applicable | 9% |
| It seems like a complicated process | 5% |
| I don’t have time right now | 3% |
| Are you planning on using less energy this autumn/winter compared to last year to try and find savings? | |
| Yes | 59% |
| No | 38% |
| Not applicable? | 3% |
| What will you do to use less energy? | |
| Use the heating less often | 36% |
| Turn appliances off at the wall | 27% |
| Use energy efficient appliances | 17% |
| Switch to LED bulbs | 13% |
| Improve loft insulation | 3% |
| None of the above | 2% |
| Not applicable | 0% |
| Have you missed or delayed payments on your energy bills in the past 12 months? | |
| No | 96% |
| Yes | 3% |
| Not applicable | 1% |
| Have you invested in any home improvements to reduce energy bills? If so, which of the below? | |
| No | 43% |
| Replacing windows/doors | 15% |
| Insulation | 13% |
| Not applicable | 10% |
| Solar panels | 8% |
| Improved window glazing | 7% |
| Draught proofing | 5% |
| Are you worried you might struggle to pay your energy bills this winter? | |
| No | 72% |
| Yes | 26% |
| Not applicable | 3% |
| Have you cut back on other spending to afford energy bills? | |
| No | 64% |
| Yes | 33% |
| Not applicable | 3% |
| Do you feel the government is doing enough to help households manage rising energy costs? | |
| No | 89% |
| Yes | 8% |
| Not applicable | 2% |
| Do you think you are being charged too much for energy? | |
| Yes | 88% |
| No | 10% |
| Not applicable | 2% |
The Ofgem energy cap will see a 2% rise for the period covering October to December 2025. This means a household using a typical amount of energy will pay £1,755 a year, up £35 a year on the current cap.*
While cutting back on energy usage can help reduce bills, switching providers and tariffs remain effective ways to try and secure savings – energy price comparison websites show all available tariffs on the market, helping customers make informed choices.
Interestingly, many people felt reluctant to switch providers.
With over a third saying they’ll use less heating this winter, in a bid to find savings.
Ways to find energy savings
- Review how and when you pay – monthly direct debit payments can produce savings
- Consider how you view your bill – online only could help cut costs
- Understand your tariff and choose what suits you personally – variable / fixed
- Consider no exit fees and standing charges into your budget calculations
Quotezone.co.uk can help people across the UK find savings on everyday bills and essentials such as energy costs, as well as pet and home insurance.
References:
*https://www.ofgem.gov.uk/press-release/energy-price-cap-will-rise-2-percent-october
Findings are based on a randomised survey of 1,000 respondents across the UK in September 2025, which represents a margin of error of approximately 5% at a 95% confidence level.
This article is intended as generic information only and is not intended to apply to anybody’s specific circumstances, demands or needs. The views expressed are not intended to provide any financial service or to give any recommendation or advice. Products and services are only mentioned for illustrative rather than promotional purposes.