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With estimates suggesting that one-in-six households in the Derby area are currently living in fuel poverty, RAM Energy was launched by Derby City Council in 2017 with a mission to tackle fuel poverty by supplying low-cost energy to households in Derby and the Midlands.
As part of this mission RAM Energy is run as a not-for-profit energy supplier, which means it can offer lower tariffs instead of paying dividends or director bonuses.
Derby City Council has partnered with Robin Hood Energy to create this new energy brand, which serves as RAM’s licensed supply partner.
If you’re thinking of switching your energy supplier why not use our energy price comparison service to compare tariffs now? It’s free to use, and you’re under no obligation to switch.
Is RAM Energy only available to people in Derby?
You don’t have to live within the Derby City Council area in order to switch to RAM Energy, but you do have to live somewhere in the Midlands. If you live outside this region you won’t be able to complete the switch.
How long does it take to switch to RAM Energy?
If you’ve decided to switch the process should normally take three to six weeks to be completed, and your energy supply will not be interrupted during this time.
That timeframe includes a 14-day cooling off period, during which time you can cancel the switch if you change your mind.
Does RAM Energy supply business customers?
Yes, RAM Energy is now able to supply small businesses, charities and schools in the Midlands, in addition to supplying domestic energy customers.
RAM also offers charities and schools a discount on their tariffs when they switch to RAM Energy.
Does RAM Energy supply renewable electricity?
Yes, since RAM Energy’s licensed supply partner, Robin Hood Energy, supplies 100% renewable electricity, any customer that has their electricity supplied by RAM Energy can rest assured that their electricity is from 100% renewable energy sources.
Does RAM Energy supply gas as a standalone utility?
Does RAM Energy support smart meters?
Yes, RAM Energy does support smart meters, and any of its customers that don’t have a smart meter installed yet are able to get one free of charge through RAM’s partnership with Robin Hood Energy.
And prepayment meters?
Yes, RAM Energy is able to supply gas and electricity to customers that have prepayment meters, and the company has several pay-as-you-go energy tariffs that are tailored to meet the needs of these customers.
Does RAM Energy support economy 7?
Yes, RAM Energy has several electricity tariffs for economy 7 customers, which include pay-as-you-go tariffs for prepayment meters and direct debit tariffs for pay-monthly customers.
Does RAM Energy charge exit fees?
Some of this energy supplier’s fixed rate tariffs do impose a £30 exit fee if the customer decides to terminate their contract early, but a few of RAM’s fixed tariffs don’t impose fees and its variable tariffs have no fees attached.
RAM Energy reviews: good or bad?
As a relatively new energy supplier, and one that is limited to supplying customers in one specific region, RAM Energy hasn’t received very many online customer reviews yet.
However, the few reviews RAM Energy has received have generally been very positive.
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